SL ServiceLane

ServiceLane internal knowledge base

Ops Memory

Searchable memory for every major area — ServiceLane builds, CRM scopes, Operation Ninja, dashboard work, SOP changes, approvals, files, messages, and next actions — so nothing lives only in chat history.

CRM OverviewTask Manager
2Memory projects
5Notes / decisions
1Open approvals
2Shown now

Find the source of truth

Clear
Waiting on Lenore1 approval

Operation Ninja / Lenore CRM Build

Source of truth for the Operation Ninja contractor CRM / Lenore build and the Surface Call Assistant add-on.

Next: Wait for Lenore direction on where this CRM/database should live, access permissions, and final field/status list.
Approval gate: Lenore must approve build location/workflow and any CRM/database changes before live implementation.
3 entries3 files2 messagesUpdated 2026-06-19 12:36
#contractor crm#contractor files#dnc#lenore#next call#operation ninja#phone link#surface call assistant#voicemail drop
Active framework

ServiceLane Multi-Area Ops Memory

General ServiceLane memory layer for multiple business areas, builds, approvals, files, messages, and next pieces Lenore/Craig assign.

Next: Lenore will instruct where to build the next piece; add each approved area as a separate memory project with its own scope and approval gate.
Approval gate: Use the memory layer broadly, but do not build or deploy the next CRM/product piece until Craig or Lenore approves that specific scope.
2 entries0 files0 messagesUpdated 2026-06-19 12:36
#approvals#craig#files#lenore#messages#multiple areas#ops memory#servicelane#source of truth

Create a new memory project

Use this for any build, client implementation, internal system, or major decision thread that needs a living source of truth.